Privacy Policy
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Privacy Policy
Last updated: 12.06.2026
Betway World ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website betwayworld.com and use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
Who We Are
Betway is a brand managed by Betway Limited (C39710), a company registered in Malta, with a registered address at 9 Empire Stadium Street, Gzira, GZR 1300, Malta. Betway Limited is licensed and regulated by the Malta Gaming Authority under licence number MGA/CRP/130/2006. Our platform serves users across Canada and is fully committed to compliance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
For any privacy-related inquiries, you may contact us at: [email protected]
Information We Collect
We collect personal information that you voluntarily provide to us when you register on our platform, make a deposit, contact our support team, or otherwise interact with our services. The types of information we may collect include:
- Full name and date of birth
- Email address and phone number
- Residential address and postal code
- Payment information (credit/debit card details, e-wallet information)
- Government-issued identification documents for verification purposes
- Account preferences and activity history
- Device and browser information, IP address, and cookies
How We Use Your Information
We use the personal information we collect for the following purposes:
- To create and manage your account
- To process deposits, withdrawals, and transactions
- To verify your identity and comply with anti-money laundering (AML) regulations
- To provide customer support and respond to your inquiries
- To send you promotional offers, updates, and newsletters (with your consent)
- To detect, prevent, and investigate fraudulent or illegal activity
- To improve our website, products, and services
- To comply with legal obligations under Canadian and international law
Legal Basis for Processing
We process your personal information on the following legal grounds:
- Contractual necessity — to fulfil our obligations under our Terms and Conditions
- Legal compliance — to meet our obligations under applicable laws and regulations
- Legitimate interests — to protect the integrity of our platform and improve our services
- Consent — where you have explicitly agreed to receive marketing communications
Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Payment processors and financial institutions to handle transactions
- Identity verification and fraud prevention service providers
- Regulatory authorities and law enforcement when legally required
- IT and hosting service providers that support our platform operations
- Marketing partners, only where you have provided explicit consent
All third parties are contractually bound to handle your data securely and only for the specified purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver relevant content. You may control cookie preferences through your browser settings. For detailed information, please refer to our Cookie Policy or contact us at [email protected].
Data Retention
We retain your personal information for as long as your account remains active or as required by applicable law. Upon account closure, we may retain certain records for a minimum of five (5) years to comply with regulatory and legal obligations.
Your Rights
As a Canadian resident, you have the following rights regarding your personal data:
- Access — you may request a copy of the personal information we hold about you
- Correction — you may request that we correct inaccurate or incomplete information
- Withdrawal of consent — you may withdraw consent for marketing communications at any time
- Deletion — you may request deletion of your data, subject to legal retention requirements
- Complaint — you have the right to file a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, please contact our Privacy Officer at: [email protected]
Data Security
We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, loss, or disclosure. These measures include SSL encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we encourage you to use strong passwords and keep your login credentials confidential.
Third-Party Links
Our website may contain links to third-party websites. These sites operate independently and have their own privacy policies. We are not responsible for the content or privacy practices of those sites. All external links on our platform are marked with rel="nofollow" in accordance with best practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to reach out to us:
- Email: [email protected]
- Support: [email protected]
- Phone: +1 (800) 555-9274
- Registered Address: 9 Empire Stadium Street, Gzira, GZR 1300, Malta
This Privacy Policy was last reviewed and updated on 12.06.2026. We reserve the right to update this policy at any time. Continued use of our platform following any changes constitutes your acceptance of the revised policy.